ICBC Claims
At our clinic, we provide physiotherapy services for clients recovery from motor vehicle accidents under ICBC claims. Our goal is to help you safely recover from injuries, restore function, and return to your daily activities as efficiently as possible.
If you’ve been in a motor vehicle accident, physiotherapy can help with a variety of injuries, including:
- Whiplash or neck injuries
- Back or spinal injuries
- Shoulder, hip or joint injuries
- Soft tissue injuries, sprains and strains
Our physiotherapist will begin with a detailed assessment to understand your injuries, movement limitations and goals for recovery. From there, we create a personalized treatment plan, which may include hands-on therapy, exercise prescription, Clinical Pilates or other modalities.
We are experienced in ICBC claims and can help guide you through the process. Your physiotherapy services are covered under your ICBC claim when approved, so you can focus on your recovery. We will provide any required documentation directly to ICBC to support your claim and treatment plan progression.
To help your physiotherapist assess you accurately and start your treatment efficiently, please bring the following with you:
- ICBC claim number
- Any medical reports or imaging (X-ray, MRI or doctor notes) related to your accident
- Comfortable clothing that allows free movement for assessment and exercise
- Any case manager or recovery specialist contact information.
Bringing this information ensures your first session is focused on your recovery.
Frequently Asked Questions
Am I eligible for physiotherapy under ICBC?
If you have been involved in a motor vehicle accident in BC, you may be eligible for treatment coverage under ICBC. Typically, your claim must be accepted by ICBC. For the first 12 weeks after your accident, ICBC provides pre-approved coverage for rehabilitation treatments – including physiotherapy – without the need for a referral from your doctor. During this period, coverage is intended to help you return to your previous level of function. After the initial 12 weeks, ongoing treatments may still be covered, but they could require additional documentation or coordination with your ICBC recovery specialist.
How long will I need physiotherapy for my ICBC claim?
The number of physiotherapy sessions varies depending on your injuries, recovery goals and overall treatment plan. Some people notice improvement within a few weeks, while others with more complex or longstanding injuries may require ongoing care. Your physiotherapist will assess your progress regularly and adjust your plan to meet your individual needs.
Is Physiotherapy covered under ICBC or do I have to pay?
When physiotherapy is provided as part of an approved ICBC claim, your sessions are typically covered under the claim, so you usually do not need to pay out of pocket. However, if the cost of a session exceeds what ICBC covers, you will be responsible for paying the difference. It is a good idea to confirm with ICBC and bring your claim information to the first
What types of injuries can physiotherapy help with after a car accident?
Physiotherapy can support recovery from a variety of injuries commonly sustained in motor vehicle accidents including: whiplash or neck injuries, back or spinal injuries, shoulder, hip, knee or other joint injuries, soft tissue injuries, sprains and strains.
Do I need a doctor’s referral for ICBC physiotherapy?
In most cases, you do not need a doctor’s referral to start physiotherapy for an ICBC claim. You can book directly with a registered physiotherapist once your claim is open. Your physiotherapist will provide the necessary documentation to ICBC as part of your claim, and will coordinate care with other healthcare providers if needed. However, it is important to see your doctor if you have sustained a serious injury, experiencing significant pain, numbness, weakness, or other concerning symptoms