Frequently Asked Questions

Do I need a doctor’s referral? 

Nope! Physiotherapist’s are primary care providers, which means you can see us directly without a doctor’s referral. Some insurance plans may still require one, so it is a good idea to call your provider to confirm their requirements. 

Do I need Physiotherapy?

Physiotherapy can benefit people of all ages who are experiencing pain, injury, or difficulty with movement and daily activities. 

The goal of physiotherapy is to help you restore function, improve strength and mobility and support you in the return to the activities that matter the most to you. 

Because every person is different, physiotherapy is never a one-size-fits-all approach. Treatment is tailored to your specific condition, goals, and lifestyle. 

Anyone experiencing challenges with daily activities, recovery from injury, or reduced physical function may benefit from physiotherapy. 

What should I expect during my first appointment? 

Your first visit includes a detailed assessment of your history, symptoms and movement, followed by treatment and a clear plan moving forward. 

How long are physiotherapy sessions? 

Initial assessments are 60 minutes, while follow ups can be 30, 45 or 60 minutes depending on your needs. 

How long are physiotherapy sessions? 

Initial assessments are 60 minutes, while follow ups can be 30, 45 or 60 minutes depending on your needs. 

What should I wear to my appointment? 

Wear comfortable clothing that allows you to move easily and access the area being treated. 

Do you have parking? 

TBA

Can I be assessed virtually? 

Absolutely. We can learn a lot from your story, from seeing your movement and posture and checking in with how you feel during your movements. We can make some progress with advice and exercise and we will tell you if we feel an in person visit is recommended to move forward effectively. 

Should I bring in x-rays, referrals or my surgeon’s protocols? 

Yes please! We can sometimes look up certain imaging, it is best for you to bring in any paperwork that has been provided that might relate to your injury. 

What is the goal of physiotherapy? 

A physiotherapist’s goal is to help you restore function, maintain and improve strength, function, movement and overall well-being.